Terms & Conditions

All prices are in British Pounds Sterling (£).

The prices displayed include VAT, and apply to online purchases only.

UK and rest of the world despatches over £100, will be sent via recorded post insured to the full value of the goods at cost to the customer. Please note, customers may opt out of this, but items will be sent at the customer’s own risk.

Also, destinations where we have had difficulty in delivering to in the past, we require recorded delivery for any item. France, Spain, Italy, Greece, South Africa, the Far East, and Eastern Europe all require recorded delivery. Again, customers may opt out of this, but items will be sent at the customer’s own risk. Please note that we may add other countries to our list of destinations which require recorded delivery.

Estimated despatch times are shown below:

  • UK destinations: 1-2 days
  • EU destinations: 3-6 days
  • Non EU destinations: 3-8 days
  • Rest of the World Zone 1: 5-7 days
  • Rest of the World Zone 2: 10-15 days

Lost/Undelivered items will be dealt with on an individual basis. If for any reason your item has not arrived after a reasonable amount of time, please feel free to get in touch.

In the unlikely event that we are unable to fulfil any part of your order, we will notify you by e-mail and your account will be credited with the full amount charged.

Also, full refunds will be made in the event that an item, which must be returned to us, was received by a customer in an unsatisfactory condition. If your purchase is faulty we will either refund it or replace it.

Harold Moores Records will only store your name, postal address, email address and telephone number in our files. We do not pass on any of this information to third parties.